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Refund policy

We issue credit notes or refunds. If you so request and on condition that you return your order to us within 15 days of delivery, in its original condition, in its original packaging and unused, NOMASEI may refund your order or issue a credit note. In the case of a refund, we will credit your bank account for the amount of the item returned, once the product has been checked.

For models on sale, all returns will not be refunded but a credit will be offered on the site.

Items whose soles have been damaged during your fittings cannot be returned.

Return postage is free for France and certain European countries. For France, your order will be delivered to you with a pre-paid Colissimo return label.